MK Technologies
Network cables and switch connection indicators

Emergency Call-Out

Network down? Let’s find the problem.

When a connectivity problem is stopping work, speak directly to MK Technologies. We will discuss the fault, confirm availability and agree the next steps.

Call 01536 737399

SOUND FAMILIAR?

A practical solution
starts here.

Tell us about your setup and the problem you’re trying to solve. We’ll help identify a sensible way forward.

01

An office or working area suddenly losing connectivity

02

A damaged cable or outlet interrupting your network

03

A network fault affecting several users or critical equipment

WHAT’S INCLUDED

Considered from start to finish.

01

Initial fault discussion

We ask what has stopped working, how widely the issue is affecting you and whether anything changed recently.

02

Cabling & network diagnosis

Checks focus on the likely fault, from physical connections and network equipment to local configuration.

03

Repair & next steps

We explain what can be resolved, any equipment or further work needed and the available options. Costs and attendance are confirmed before proceeding.

THE APPROACH

Planned. Installed.
Checked.

Call first for urgent help. Tell us the location, affected equipment and the impact on your work. We confirm availability and the scope of assistance. Attendance and resolution times depend on the fault, location and equipment required.

Talk about your project

WHAT IT MEANS FOR YOU

  • Speak directly about the fault
  • A clear approach to diagnosis
  • Cabling and network knowledge together
  • Agreed next steps and costs

A FEW USEFUL ANSWERS

Your questions,
answered.

Is this a 24-hour service?

Availability is confirmed when you call. We do not promise round-the-clock attendance or a guaranteed response time.

What can I check before calling?

Check whether one device or several are affected, and note any status lights or error messages. Avoid changing configurations or resetting equipment if you are unsure what it does.

Can you fix a broadband provider outage?

We can help distinguish a local fault from a service issue. A fault on your provider’s network must be handled by that provider.

How much does an urgent visit cost?

The cost depends on location, availability and the work required. We discuss charges before agreeing a visit or starting work.

CONNECTED SERVICES

We can help with that, too.

IT Support

Responsive IT support for users, devices, Microsoft 365, networks and everyday technology problems.

Learn more about IT Support

LET’S GET YOU CONNECTED

Planning an installation?

Whether it’s a single network point, whole-home Wi-Fi or a complete commercial network installation, tell us what you need.

Request a quote